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ABOUT US
Dinobar.com is the ultimate destination for what's hip, hot, and hard to find
gifts, and The Stylish Online Shopping For Flowers & Gifts.
Dinobar.com’s aim is to become one of the Indonesia’s leading online,
independent retailers providing a range of exciting, design-led products
from the world's leading manufacturers at competitive prices.
Our hope, is that you find this website easy and enjoyable to use but
most of all, that you complete a purchase with us just to experience for yourself an
insatiable desire to tell your friends, family and work colleagues just how great online
shopping can be!
Welcome to Dinobar.com. Come to experience your personal guide to the
most convinience online shopping.
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ORDERING
How To Place An Order ?
Browse our catalogue and follow our ordering guide. Our online computerize system will response you in minutes.
Payment Method
Payment should be transfer to :
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Bank Central Asia
Acc. No.: 544 0303 830
Acc. Holder: PT Dinobar International
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After you have completed your shopping at Dinobar website, soon you will be guided by SMS to do
payment via Klik BCA or BCA ATM . |
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DELIVERY
We are dedicated to delivering your orders in a timely manner. The actual time and date
your order is delivered is affected by the time of day your order is placed, the method of
delivery, weather conditions and whether or not the destination is a remote location.
Delivery Time
Delivery will be made during normal business hours (9:00-18:00)
Order will be delivered on the next day or upon your request.
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| Day |
Place
an Order |
Delivery
Date |
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| Monday-Friday |
Yes |
Yes |
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| Saturday |
Yes |
Yes |
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| Sunday |
Yes |
No |
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| Legal
Holiday |
Yes |
No |
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Delivery Status
If you have a question related to the status of an existing order, you may track your
order on our website or send SMS to +62-813-88-648-925, type : INFO [Your_Order_Code]
Holiday Delivery
Due to increased volume of orders being delivered during peak holiday periods, we cannot
always offer our same-day delivery service during the following major holiday periods:
Valentine's Day, Christmas & New Year, Hari Raya, etc.
During these holiday periods, it is important to place your order early to ensure timely
delivery.
What If Recipient is Unavailable?
If the recipient is unavailable to receive the delivery, the item will be taken back to
our office. A note will be left at the recipients address in case there is no one
available and the recipient may call our office to take the item, or we may re-send to
recipient with an extra delivery charge. We can not guarantee fresh flowers for this
reason. |
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POLICIES
Substitution Policy
Substitutions may be necessary to ensure your floral arrangement or gift item is delivered
in a timely manner. The utmost care and attention is given to your order to ensure that it
is as similar as possible to the requested item.
Flowers
In arrangements of assorted flowers, the colors shown online will be used if at all
possible, even if this means substituting other kinds of flowers of equal or greater
value.
For one-of-a-kind flower arrangements, such as all roses or all lilies, we will make every
attempt to match the flower type, but may substitute with another color.
If the floral container shown online is not available, a similar container will be used.
Security & Privacy
When shopping at Dinobar.com, safe transactions and the protection of your privacy are our
number-one priorities. To help our customers understand our commitment to security and
privacy, we've outlined our policy in detail.
Secure Shopping
Dinobar.com believes in providing a safe and secure shopping experience for all of our
customers. We provide stringent and effective security measures on our website. We
guarantee that every transaction you make at Dinobar.com will be 100% safe.
Information provided to us as a
result on your online purchase is completely confidential and will not be disclosed or
sold to any other party.
Collection & Use of Information
When you place an order, we require you only to provide us with your name and mobile phone
number. Dinobar.com uses this information to give you a customized experience and to
process the orders that you place with us.
The recipient phone number is used for delivery purposes. On some occasions, the recipient
may be called to schedule delivery. To maintain our high quality standards, we will
occasionally contact the recipient to ensure the satisfaction with their gift.
No Third-Party Use Of Your Information
Dinobar.com does not sell, trade, or rent your personal information to third parties. We
do, however, share your information with our florist and distributors for the sole purpose
of delivering your orders.
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